July 2020 As a part of an ongoing effort to help our clients make informed decisions in the time of COVID, we surveyed and interviewed nearly 1,000 CIOs, CTOs and Chief Digital Officers at the F1000. Our aim — to find out how these tech leaders are approaching critical...
Read more(aka, So You’ve Just Hired a Killer Chief Digital Officer — Now What?) This article was first published in February 2017 in “Strategic HR Review,” but remains more relevant than ever today for companies continuing their digital transformation journey in the world of COVID-19. You can hire the...
Read moreIt’s hard to believe that the customer success (CS) function barely existed a few years ago, when today its interest and distinction within SaaS companies and beyond is seen as critical to market success. We can clearly see the steadily increasing interest in “customer success” over the last five...
Read moreSo your city is blowing up as a tech hot-spot! You almost got hit by a Bird on your way to the office, your barista’s beard is getting out of control and your only options for lunch are served out of a refurbished school bus. Your town is on...
Read moreLarge corporate enterprises are under enormous pressure from customers and investors to transform themselves into something more interesting and valuable than they are today. Every industry vertical – from retail and telecom to energy and media – is being disintermediated by nimble up-and-comers through the application of new business...
Read moreIs there really a way to leave a company without burning a bridge? Of course there is! But many people wind up souring relationships they’ve spent a long time building based on the way they head out the door. Here are five of the subtler (yet all too common)...
Read moreI see it all the time – senior executives continue to look at landing their next role the same way they would close the sale of a product.The only problem is, a product doesn’t have the emotional baggage that human beings do. And every individual’s history plays into...
Read moreIn my decade-plus in executive search, I’ve always viewed my role in furthering my clients’ success to go way beyond recruiting. Given I speak to thousands of executives each year from every sector and company size, I’m in a particularly unique position to recognize patterns of behavior in the...
Read moreIn my last post, we discussed the dos and don’ts of executive resume writing. In speaking with senior executives, I find that one of the hardest resumes to write is that of the Chief Information Officer (CIO). Portraying the strategic importance of a CIO in a resume is no...
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